Recently I have been thinking about how drastically different it is to be around people who have a natural or learned ability to show empathy vs. people who cannot or will not show empathy.
This little clip from Berné Brown pretty much nails it.

There are Four Qualities of Empathy:
– Perspective-taking The ability to take someone else’s perspective and recognize their perspective.
– Avoiding judgments. Judgments cloud clarity.
– Recognizing emotion in another person.
– Communicating and understanding.